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Are online therapy programs good for teens and kids?

After over a year of quarantine and social distancing regulations, almost all of us are familiar with telehealth and online or video doctor appointments. But what about therapy? Are online therapy programs good for teens? What about younger kids?

It’s crucial to find a good fit between your child and his or her therapist, and sometimes, finding that fit for in-person visits locally can be hard. We went through three therapists before my son found a good fit, plus countless phone calls to check availability with additional recommended therapists. Many don’t have openings to see new patients, which can be frustrating. In these cases, as long as you have reliable internet connection, opting for an online therapist could be a good choice. If nothing else, online therapy can be a good option while on a waiting list to see someone in-person.

What about ‘bot’ therapy or AI therapists? Programs such as WoeBot have sprung up in recent months, which offer fully digitalized answers to mental health questions. Using AI, apps like WoeBot issue prompts and tips based on how you answer basic questions about your day and your feelings. We think apps such as this can be helpful tools to use alongside therapy with a professional, but would caution against using WoeBot on its own.

Questions to ask before signing up for online therapy programs:

Does the program allow for consistency? In other words, will your teen or child ‘see’ the same provider each week? Consistency is crucial for in-person or online therapy sessions, as the therapist and child will need to build a report. If your teen doesn’t trust his or her therapist, he or she is not going to open up and be honest in the way that’s needed.

Does the program accept your insurance policy? Sadly, this is an important consideration, and many online therapy programs do not accept insurance. However, they can still be lower in out-of-pocket cost than traditional therapy, depending on your insurance plan.

Does the program help kids under 13? How about under 18? Some online therapy programs, such as TalkSpace and Teen Counseling, have programming for kids age 13-18. Others, however, are 18 and up. Look at the fine print before signing up. Amwell offers programming for kids as young as 10 years old.

Can a parent be part of the process? Therapy for kids works best with parental support coming alongside, and even teen therapy, which is more private due to patient-therapist confidentiality, is most successful when parents are in therapy, too, or taking family therapy sessions alongside their children. Look for programs where you can join your child or work with your own therapist in conjunction.

Still not sure if online therapy options are right for your family? Start with something more simple, like a subscription to a meditation and sleep app, such as Calm or Headspace. Acts of mindfulness can go a long way!

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Are online therapy options good for teens?

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